Question 1

Where do I start?

Accepted Answer

With Learn — a visual, interactive course. Nine concepts build the technical and financial foundation of a solar deal, from how the sun hits the roof to how a tariff values what you export. Concept 1 is free; the rest come with a plan.

Question 2

Why Solar Coach? Why not just train reps the old way?

Accepted Answer

Industry pull-through to install sits under 50% — half of signed deals never turn on. The cost is real: bad reviews, burned-out reps, customer trust at a low. We built Solar Coach because the way forward isn't more closing pressure — it's better discovery, honest education, and clearer expectations. When reps work harder on the right things, everyone wins: the rep gets a referral pipeline, the homeowner gets what they were promised, and the industry stops shooting itself in the foot.

Question 3

Does it replace live coaching?

Accepted Answer

No. It replaces the practice half of coaching — the part that usually doesn't happen. Live coaching is still where the big unlocks come from. Solar Coach is how you show up to that conversation already sharpened.

Question 4

Does it work on mobile?

Accepted Answer

Yes. Add Solar Coach to your home screen — it opens like an app, good for a lesson between appointments. A laptop is nicer for the interactive 3D lessons (a few are marked best on desktop).

Question 5

What does it cost?

Accepted Answer

Individual is $10/month or $100/year (annual saves two months). A company account is $25/month — it sets up your company and gives reps who join with a company email a discount. Concept 1 is free — no trial, no card. Cancel anytime.

Question 6

Can I cancel anytime?

Accepted Answer

Yes — cancel from Billing in two clicks. You keep access through the end of the current paid period. Annual is billed once and is 2 months cheaper than paying monthly.

Question 7

Tax and receipts?

Accepted Answer

Tax is calculated automatically at checkout based on your billing address. Receipts go to the email on your account from noreply@maddoxedge.com.

Question 8

Will my data be shared or used to train AI?

Accepted Answer

No. Your data belongs to you. We don't sell it, share it with your employer, or use it to train third-party models.

Question 9

Where can I read the full privacy policy?

Accepted Answer

Full details on the privacy policy page. For data requests, email privacy@maddoxedge.com.

The short answers.

The basics

Plans and billing

Privacy and data

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